Get Message

Retrieve detailed information about a specific message by its internal ID.

Returns additional fields compared to the list endpoint

status_message Status description or error message

ref_message_id Referenced/replied-to message ID

staff_id Staff member ID who sent (null for API/bot messages)

url Media URL (for media messages)

Required Scope

messages: read

Bearer Token

Provide your bearer token in the

Authorization

header when making requests to protected resources.

Example:

Authorization: Bearer ********************

Responses

🟢200Success

application/json

Body

Example

{
    "success": true,
    "data": {
        "id": 0,
        "interaction_id": 0,
        "sender_id": "string",
        "type": "string",
        "message": "string",
        "status": "string",
        "status_message": "string",
        "message_id": "string",
        "ref_message_id": "string",
        "url": "string",
        "sent_at": "string",
        "is_read": true,
        "staff_id": 0
    },
    "meta": {
        "request_id": "string",
        "timestamp": "string"
    }
}

🟠401UNAUTHORIZED

🟠403INSUFFICIENT_SCOPE

🟠403FEATURE_LIMIT_EXCEEDED

🟠403CONTACT_OPTED_OUT

🟠404NOT_FOUND

🟠422VALIDATION_ERROR

🟠422WHATSAPP_NOT_CONFIGURED

🟠429RATE_LIMIT_EXCEEDED

🔴500INTERNAL_ERROR

Get Message

Retrieve detailed information about a specific message by its internal ID.

Required Scope

Request

Request Code Samples

Responses

Get Message

Retrieve detailed information about a specific message by its internal ID.#

Required Scope#

Request

Request Code Samples

Responses

Retrieve detailed information about a specific message by its internal ID.

Required Scope